Frequently Asked Questions
Everything you need to know about shopping with Bomi.
How do I determine the right size for me?
Each product page features a detailed 'Size Guide' button with specific measurements. As Bomi offers various fits, we recommend checking the individual garment dimensions against your own body measurements for the perfect fit.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label. Please note that intimate apparel and final sale items are non-returnable.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. We also offer express 2-day shipping at checkout. You will receive a tracking number via email as soon as your package leaves our warehouse.
Do you ship internationally?
Yes, Bomi ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout. Please be aware that customs duties may apply depending on your country's regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Shop Pay' installments for those who prefer to split their purchase into four interest-free payments.
How should I care for my Bomi garments?
To ensure the longevity of your pieces, we recommend following the care label instructions inside each garment. Generally, washing in cold water and laying flat to dry is the best way to maintain fabric integrity and color.